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Legal Stuff

Return Policy

Once your order has been placed, you will not be able to cancel or make any changes to your order online. For reasons of food safety and perishability, we do not accept returns or exchanges on any food items.

Privacy Policy

Bittersweet Foods takes your privacy very seriously. Our secured socket layer (ssl) uses the latest, industry-standard 128-bit encryption technology to ensure that your personal information (especially your name, address and credit card number) stays out of the wrong hands, and cannot be read or intercepted as it travels to our payment processing system.

Look for the https://www.bittersweetfoods.com in the address bar of your browser when you checkout – the ‘s’ stands for ‘secure’. Our security certificate can be viewed by double-clicking the little padlock icon in the frame of your browser window.

When you sign up on our online store as a new customer, you will be asked to provide some personal information, such as first & last name, billing address, shipping address(es) and a contact e-mail address and telephone number. All the information we collect is primarily in the interest of accurate order processing although we may also, from time to time, contact you with items of interest, or specials available only to our mailing list.

Your personal information will never be shared with any outside agency without your consent.

Shipping Policy

Bittersweet Foods will ship your order via USPS.